Unify360 - Start Growing Your Home Service Business

Built For Home Services

Get found, get chosen, get booked

Three things decide whether a homeowner picks you - how fast you respond, what your reviews say, and how visible you are. Unify360 handles all three.

Speed to Lead

The first to respond usually wins the job

Home services leads don't wait. If you're not first to reply, they've already messaged your competitor.

78% of customers buy from the business that responds first

21x more likely to qualify a lead when you reply within 5 minutes

<1m average response time with the Unify360 AI qualifier

Your AI assistant replies and qualifies every lead in real time, then hands the ready customer to your team.

Reputation

Recent, replied-to reviews get you chosen

When homeowners compare two contractors, they pick the one with fresh reviews and an owner who responds. Stale profiles lose the job.

88% would use a business that replies to all of its reviews

3 mo most homeowners ignore reviews older than this

#1 reviews are the top trust factor for choosing a local service

Unify360 auto-requests a review after every completed job and replies to each one with AI - keeping you fresh and responsive.

Visibility

Active social powers SEO, Maps & AI search

Search has changed. Local SEO, Google Maps, and AI answers all favor businesses that post consistently. Go quiet and you disappear.

50%+ of consumers check a business's social before choosing it

Maps profile activity is a confirmed local ranking signal

AI search increasingly surfaces active, fresh local brands

AI creates branded posts and bulk-schedules to every platform - and auto-reposts your best reviews using AI sentiment.

Everything You Get With Unify360

Messaging

Omnichannel inbox - centralize every lead from Webchat, Facebook, Instagram, Contact Forms, SMS, Email, and Google LSA in one dashboard

AI chatbot with speed-to-lead - instantly engages and qualifies inbound leads 24/7

Centralized conversations - reply to leads and follow up with customers anytime from one centralized inbox

AI lead qualification - automatically collects name, phone, email, address, service needed, and preferred date/time

Smart human handoff - conversations route to your team the moment a lead is ready or asks for a person

Internal team chat - coordinate your crew without leaving the platform

Unified contact timeline - every message across every channel kept in one customer history

Lead assignment - assign conversations to team members so nothing falls through the cracks

Lead source tracking - see which channel each lead came from

Reviews

Automated requests - send review invites automatically after every completed job

Flexible sending - send review invites manually anytime, plus use QR codes for in-person requests

Review aggregation - centralize all reviews in one dashboard and reply to them in one spot

AI auto-responder - replies to your reviews for you, on brand as they come in

Catch-up AI responses - automatically reply to your entire backlog of past reviews, on brand

Review widget - showcase your best reviews directly on your website for instant social proof

Bulk invites - launch review request campaigns to your whole list

NPS and private feedback surveys - resolve customer issues directly before they escalate

Social

Multichannel connection - connect Facebook, Instagram, Google Business Profile, LinkedIn, Pinterest, X, TikTok, and YouTube in one dashboard

Cross-platform posting - publish across all platforms with your own content or high-quality branded AI-generated content

Automated review republishing - AI sentiment analysis surfaces your best reviews and reposts them across all social platforms

Bulk scheduler - schedule multiple posts across every platform at once

Visual planner - schedule and plan your entire month of social content in just a few minutes

Approval workflows - set up post approval pipelines for teams that need sign-off before publishing

Custom content library - save your own content and reuse it anytime

Across the Platform

Notifications via mobile app, email, and SMS - opt in to any event you want

Multi-location support - manage all your business branches from one central login

Insights and analytics - unified reporting dashboards across messaging, reviews, and social

Mobile app - manage your leads, reviews, and social channels on the go

Smart contact merging - automatically scan and clean up duplicate customer contacts to keep your database organized

Granular roles & permissions - invite your team and restrict access with custom role-based permissions

Zapier & custom webhooks - connect Unify360 events to your existing CRM, scheduling, or field service software

Dynamic template shortcodes - customize outgoing messages and review request templates automatically with local business data

And more...